Whatever your question, we are here

Questions about plans, API keys or how the bot works? Write to us. Real people read every message.

Email

Best for detailed questions, subscription follow-ups, or when you want to attach a screenshot.

support@yielox.irSend an email

Best for short questions and a quicker chat with support.

@yielox_supportMessage on Telegram

We usually reply within one business day.

Before you write

Never send anyone your password or a withdraw key

We will never ask for your exchange password, your two-factor code, or an API key with withdraw permission. If someone asks for these in the name of Yielox, they are not us.

For a faster reply

Include the email you signed up to Yielox with.
Describe the problem briefly and tell us when it started.
If you send a screenshot, make sure no key or security code is visible in it.

Your answer may be here

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Frequently asked questions

Answers to the most common questions about security, plans and the bot.

Nobitex API key guide

Step by step, create a key that can only read and trade.

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