Your questions, answered
Short, honest answers, even when the answer is not the one you hoped for.
Safety and funds
Can Yielox withdraw my money?
No. The API key is created with read and trade permission only. Without withdraw permission, nobody can move funds out of your account through that key.
Where is my money kept?
Always in your own exchange account. Yielox has no wallet and takes no money from you except the subscription fee.
What happens to my funds if Yielox is hacked?
Keys are encrypted with AES-256-GCM and decrypted only inside the trading process. Even in the worst case, the key has no withdraw permission, so funds cannot leave your account, although the key could still be used to trade. If you are ever worried, delete the key on Nobitex and the bot loses access at once.
Can I stop the bot at any time?
Yes. Pause one pair or the whole account, use the kill switch to cancel every order, or delete the key on Nobitex. None of these needs our permission.
Where are your servers?
In Iran. Nobitex only accepts requests from an Iranian IP, so the bot has to run on servers inside Iran.
How the bot trades
What is grid trading?
The bot places several buy orders below the current price and several sell orders above it. Each time the price moves up and down between these levels, the bot buys lower and sells higher. It works best in markets that swing, not in markets that move one way.
Is profit guaranteed?
No. No bot or service can guarantee profit. The bot trades by rules and with a stop-loss, but the market can move against you.
Can I lose money in a falling market?
Yes. As the price falls, the grid buys step by step and holds those coins. If the drop continues, that inventory loses value. The per-pair stop-loss and the daily loss halt limit the loss, but they do not remove it.
Which pairs does the bot trade?
USDT pairs such as BTC, ETH, DOGE, XRP and TON. The bot ranks pairs by net profit, meaning booked profit plus the gain or loss on current inventory, and activates the best ones. How many pairs can be active depends on your plan.
Do I need to watch the bot all the time?
No. The bot runs around the clock, and if part of it stalls, a watchdog restarts it. You can still see orders, fills and profit and loss live on the dashboard whenever you like.
Subscription and payment
Do you take a cut of my profit?
No. Our only income is the monthly subscription. Every profit the bot makes is yours and stays in your own exchange account.
How do I pay?
Pay in Toman through an Iranian payment gateway, or pay in USDT.
What happens when my subscription ends?
You get 3 days to renew. After that the bot cancels its open buy orders and stops. Your coins and open sell orders stay untouched in your exchange account, and the bot starts again when you renew.
Are there any other costs?
Not from us. We charge no hidden fees. Nobitex charges its own fee on each trade. The bot takes that fee into account, and you see every fee on the dashboard.
Getting started
Which exchanges are supported?
Nobitex today. We plan to add more exchanges later.
How much capital do I need?
The bot works with small balances, for example around 25 USDT. But the smaller the orders, the bigger the share of profit that goes to fees. Besides USDT, keep a small balance of each coin the bot sells.
What do I need to get started?
A Nobitex account with some USDT, an API key with read and trade permission only, and a Yielox subscription. Our Nobitex API key guide walks you through it step by step.
Do I need trading experience?
No. The default settings are chosen for small balances and the bot picks pairs on its own. Still, read the risk disclosure before you start so you know what risks you are taking.
Didn't find your answer?
Send us a message. We read every one and reply as soon as we can.